CIS Area Manager

The Company

The Cattle Information Service (CIS) is a leading provider of milk recording and health testing services for dairy farmers in Great Britain. The portfolio of services help dairy farmers, nutritionists and vets to measure and manage dairy herds by not only looking at the quality of milk produced but by also assessing the health and fertility of each individual animal and the herd as a whole.

Job Title: Area Manager

Department: Milk Recording

Location: Home based covering Lancashire and Yorkshire

Reports to: Head of Field Services

Direct reports: Employed and Self-employed Milk Recorders within the Area

Key Relationships: Internal/External Customers (Dairy and Beef Farmers)

The Role:
The Cattle Information Service (The CIS) is seeking a permanent Area Manager (AM) covering the Lancashire and Yorkshire areas. The AM is responsible for effectively maintaining existing customer relations and generating new business within the area. This is delivered through managing the team of employed and self-employed milk recorders within the area, ensuring that they are supported with training and feel motivated and equipped to deliver the high level of service which The CIS prides itself on. The Area Manager will also support and work with the Head of Field Services in the management and support of CIS operations. The role is home based, though requires travel throughout the area.

Essential Key Skills & Requirements:
- Knowledge and experience of farming and the dairy industry
- An excellent communicator with the ability to influence stakeholders
- Ability to manage, engage, inspire, and motivate a team
- Self-motivated and able to work under own initiative in a positive and enthusiastic manner
- A very committed and diligent working style
- Effectively manage your time
- Capability to work flexible hours
- Full current driving license
- Attention to detail to ensure accuracy with ability to problem solve
- Fully PC literate
- To be located within the Lancashire or Yorkshire areas

Key Responsibilities:
- Oversee the efficient and effective day-to-day operations of The CIS field services within the area
- Identify any issues that arise which might cause reduction in data quality and/or operational performance
- Identify, access, and inform the Head of Field Services of internal and external issues that affect the organisation
- Promote, develop, and maintain CIS services and products
- Ensure that all processes are continually reviewed and streamlined
- Liaise with The CIS processing and laboratory staff to ensure efficient use of resource and systems
- Support a team of recorders and contractors in ensuring they have the training and resources required to fulfil their role
- Coach and mentor staff as appropriate to improve performance
- To ensure all company policies are understood and adhered to
- Always ensure health, safety and legal compliance for yourself, colleagues, and members
- To always ensure spend is within budget and reduce costs where possible
- Process milk recorder monthly payments
- Maintain customer relations records in a timely and accurate way
- To always respect your customers and co workers
- To always act with integrity for the business
- Represent The CIS at area and national industry events when required
- To support additional projects delivered by the company when required

What we can offer you:
- Comprehensive initial and ongoing training
- Company vehicle
- Competitive Salary
- Company pension scheme
- Generous Holiday Allowance
- Christmas Savings Scheme
- Ongoing Training & Development
- Range of Other Benefits

To Apply

If you are interested in the role please apply in writing by email with a covering letter and CV to Cindy Lloyd:

Closing date: 19th June 2022